Perhaps Darwin was more right than he knew when he postulated that it would be the most adaptable to change that would survive. With recent history delivering a considerable evolution of technology, society change and rising consumerisation, perhaps the statement is increasingly true of enterprises today, with the most adaptable not only surviving but thriving.
All economies around the world are entering a digital transformation. Technology and information are forcing a metamorphosis of cultures, ingrained processes and legacy systems. The Internet of Things (IoT), which can connect internet services and physical assets, is bringing the benefits of this transformation to the real world. Unfortunately, the real world is not like the sterile laboratory of most IT environments. With the abundance of possibilities come a number of imperfections. Connected devices break, cellular connections don’t always work in basements, sometimes field service personnel don’t deploy devices correctly. The way that enterprises adopt IoT needs to be simplified, and so they can retain their focus on what matters most; increasing operational efficiency, creating new business models and improving customer satisfaction.
History has shown us that ‘point solutions’, often developed in internal R&D departments, are straight-forward to create and can scale to the hundreds of connected assets, but scaling to the thousands, tens of thousands or millions of connected assets requires a different approach. Adoption of a commercially proven IoT platform with device and device data management capabilities enables the enterprise to focus on the value adding activities for their business. Furthermore, IoT platforms which are open and publically documented, with a suite of tools and templates, mean that the developers can often create a concept in less than a day and do not have to undergo a laborious and costly certification regime.
No one is an island and no IoT solution is complete without integration to the wider enterprise IT environment. Legacy integration mechanisms can be costly and time consuming, however Software-as-a-Service integration technologies, such as Zapier, allow full business workflows between different IT systems to be created in minutes. This means that full end-to-end business processes can be rapidly prototyped with minimal effort and can persist within a loosely coupled evolving enterprise IT environment.
The real value of IoT comes through its combination with business intelligence to deliver capabilities such as condition monitoring or predictive analytics. These allow the enterprise to take proactive action prior to a product or service failure. The interpretation of the data may always require expert knowledge but where the IoT platform can potentially add its greatest value is in the real-time execution of the complex business rules. This in turn enables the increases in operational efficiency, underpins service based business models and improves customer satisfaction.
Cumulocity is the leading independent Application Enablement and Device Management platform for the Internet of Things (IoT) since 2010. Cumulocity is an open platform that provides a complete feature set for rapidly developing and deploying IoT solutions. Scalability, security and reliability are critical in IoT solutions and our origins as part of Nokia Siemens Networks, the world’s mobile broadband specialist, gives us the experience of securely managing millions of devices without service interruptions.